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Privacy Policy/Your Privacy Rights

Your privacy is important to us. We know that you care about how information about you is used. We want to share with you the policies and practices we have adopted to protect your privacy so that you feel confident about how we handle the personal information you entrust to us.

While we do not plan to modify our policies very often, it is always advisable to double-check when you visit our website to be sure that you have read and agree with our most current policy statement. Any change in our privacy policy will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.

Data Protection

In order to process your tour booking, Uniworld and Trafalgar Tours will need to use personal information for you and other passengers included in your booking, which may include each passenger’s name, address, phone number, e-mail address, passport number, credit/debit card number and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers for your travel arrangements in addition to public authorities (such as customs and immigration), security and credit checking organisations, and otherwise as required by law. Similarly, we may also need to provide personal information to contractors who provide services to or for us (such as sending mail, processing payments, providing marketing assistance). This may involve sending personal information (including sensitive information) to other countries that may not afford the same level of protection of personal information.

We may also use the personal information you provide us to review and improve the tours and services that we offer, and to contact you (by post, email and/or phone) about other tours and services offered by Trafalgar that you may be interested in. If you don’t want to receive this information or want a copy of the personal information we hold about you, write to us at Trafalgar Tours (NZ) Ltd, Attn. Marketing Department, 15/17 Day St (Level 2), P.O. Box 68-640, DX: CP27510 ‘K’ Road, Newton , Auckland 1010. Trafalgar may charge a fee for supplying you with this information as permitted by law.

We will collect personally identifiable information provided by you to notify you of results, to e-mail you with updates and news, to respond to your questions, comments or travel requests, to send out brochures and other information on our products, and to enter you in contests. We ask visitors providing e-mail addresses to let us know if they would like further information or updates from our site; only those who request it will receive follow-up e-mail or other communications from us. We also offer visitors an "opt-out" option at any time they wish to cease receiving e-mails from us. We never sell or give the information that you voluntarily provide us to any third party. It is used solely by us, our agents or business partners to respond to your requests and to better serve you.

"Cookies" and Other Web Technologies

We use "cookie" technology and IP addresses only to obtain non-personal information from on-line visitors to provide them with the best possible personalized on-line experience. To do this we do keep track of the type of browser (e.g., Internet Explorer, Netscape) and operating system (e.g., Windows, Macintosh) used by the visitor, and the domain name of the visitor's Internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site; personally identifiable information is not extracted in this process. This helps us keep our site fresh and interesting to our visitors. Cookie technology also helps us deliver content tailored to a visitor’s interests. You may disable cookies or set your browser to alert you when cookies are being sent. If you do disable cookies, we may be unable to optimise your visit to our site and you may experience some errors.

Safeguards

We have instituted safeguards to check that our internal procedures meet our high policy standards. We also use our best efforts to be sure that third parties who work with us agree to protect personal information that they must access in order to serve our site and our visitors.

Links To Other Sites

We rarely offer links to other sites, but when we do, we try to link only with partner sites that share our values. Nevertheless, we are not responsible for the content or information collection policies of other sites including any links from traveller homepages posted on the message boards. If you visit another site, you should review their privacy and other policies.

Other Information

We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any legal investigation.

Questions

If you would like us to update, change, or delete information we have about you (subject to any applicable legal exceptions) or have questions about our privacy policy, please send an e-mail to help@trafalgar.com. We have offices worldwide that correspond with our users, so please be very specific about your query.